Privacy policy

Privacy Policy

Last Updated: June 26, 2026

At FORNELLI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages visited

  • Referring website

  • Browsing behavior on our store

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Communicate order updates.

  • Verify transactions and prevent fraud.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Send promotional emails and special offers (only where permitted by law or with your consent).

  • Comply with legal obligations.

Payment Information

We do not store your complete payment information on our servers.

Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Keep your shopping cart active.

  • Improve website performance.

  • Analyze visitor behavior.

  • Deliver relevant advertising.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

These providers only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions.

  • Provide customer support.

  • Meet legal, tax, accounting, or regulatory requirements.

  • Resolve disputes.

  • Enforce our agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information below.

International Data Transfers

If you access our website from outside the country where our servers or service providers are located, your information may be transferred and processed in another jurisdiction.

By using our website, you consent to such transfers where permitted by applicable law.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

FORNELLI

Email: support@fornellico.com