Contact information
Contact Information
Last Updated: June 26, 2026
Thank you for contacting FORNELLI. We are here to help and provide support regarding your orders, products, or any other inquiries.
Customer Support
If you need assistance, please reach out to our support team:
Email: support@fornellico.com
We typically respond within 24–48 business hours.
Support Hours
Our customer service team operates during the following hours:
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Monday to Friday: 9:00 AM – 6:00 PM (local time)
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Saturday: Limited support
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Sunday & Public Holidays: Closed
Response times may be longer during peak seasons or promotional periods.
Order Inquiries
When contacting us about an order, please include:
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Full name used at checkout
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Order number
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Email address used for purchase
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Clear description of your issue or request
This helps us resolve your request more quickly.
Returns & Refunds Support
For questions related to returns, refunds, or exchanges, please refer to our Refund Policy or contact us directly at:
Email: support@fornellico.com
Shipping Support
For shipping updates, delays, or tracking assistance, please include your tracking number when contacting us.
We will assist you in locating your package and providing updated delivery information whenever possible.
Business Information
Store Name: FORNELLI
Customer Support Email: support@fornellico.com
Website: [Insert store URL here]
Important Notes
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Please ensure all information provided in your message is accurate to avoid delays.
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We may not be able to assist with inquiries lacking sufficient order details.
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FORNELLI reserves the right to update contact procedures at any time without prior notice.
If you have any questions, feel free to contact us. We are happy to assist you.